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All items sent to your storage box will be checked for any noticeable damage. If anything comes in damaged we will contact you and send you a scan of your damaged item. We are not a grading service so we only look for major damage. Please make sure your seller ships your item(s) securely and SAFE ! When you request a shipment from your storage box you need to pay and duties and taxes your country requires. we are not responsible for any items damaged or lost if the package is not insured. Please choose the right shipping option when we send you your quotes.