Will there be an additional charge for packages being sent to my box with bonus sports cards?
When do you do uploads?
When are the uploads of Tax-Free members done?
The online tracking shows an item has arrived last week, but why isn’t it showing up on the drive?
How do I locate mail that says it’s delivered but not in my VIP drive?
When is the best time to request a quote?
What is the best way to contact GISI with questions?
- Many online sellers will NOT ship outside the United States. This is your solution if you are a collector or enjoy shopping online and live in other parts of the world. (Return to top)
- There is unlimited space and it’s not just sports cards. Larger items can be sent as well. Think of jerseys, basketballs, shoes, boxes, Disney toys, clothing, home décor, beauty, and skincare products. (Return to top)
- Your account will give you a mailing address and account number so you can track when your packages arrive. (Return to top)
- Yes, use this address when buying or bidding on eBay so there are no shipping delays. (Return to top)
- Always use a PC or laptop to view the VIP Google Drive Cloud. Phone view will limit your visibility and is not recommended to see your full drive. (Return to top)
- Cost depends on 2 parts: Location and weight of the package. When requesting a quote, a GISI team member will respond via email with the cost. There could be multiple shipping options, like USPS or Fed Ex, to choose from. (Return to top)
- Paypal (Return to top)
- We reply to every e-mail we receive. Please check your spam if you feel like we haven’t responded, because we almost certainly have. (Return to top)
- Only if the seller allows it. There is a minimum cost of $5.00 to return a single item unless the seller sends us a return label. (Return to top)
- The package will be inspected upon arrival. If there is an issue, a GISI team member will contact you right away. For VIP members, we will comment on your VIP drive scan. (Return to top)
- You will be notified 7-10 days prior to expiration. If you choose to terminate, your account number will be null & void. (Return to top)
- For any items that remain in your mailbox, a GISI team member will contact you one time only, and you will have 30 days to respond. (Return to top)
- Any items can be placed in your Basic or VIP storage box with the exceptions of aerosols & illegal substances. (Return to top)
- YES! You can. (Return to top)
- No, they can send you the base cards from your breaks, and any bonus cards at no additional cost to you. We do not charge you extra. (Return to top)
- Basic account gives you unlimited space, and Ultra Pro ordering – but no weekly scans or pictures of your items.
- The VIP account gives you unlimited space, Ultra Pro ordering, and weekly high-quality scans and pictures of your items. This allows you to check whether an object is damaged or whether you received the wrong item. (Return to top)
I would like to get an account. Do you have a discount code for your Basic or VIP member's Only accounts?
- Please, we always have promotions going on. Check out our Facebook and Instagram pages for current promotions. (Return to top)
- Yes, gisivt.com. (Return to top)
- Yes, this is an option. (Return to top)
- No, only your GISI account number is required. Use your account number in combination with ‘Get It Shipped […]’, so we can sort your packages accordingly. (Return to top)
Get It Shipped 000
20 Winter Sport Ln
The 000 is an example of your account number. (Return to top)
- It is up to you how you request your items to be shipped. This includes packages being sent as a gift. Log into your GISI account and fill out a "Get a Shipping Quote Form". (Return to top)
Please make sure your seller ships your item(s) securely. We inspect your items for noticeable damage, but we not a grading service and only look for minor incidents. Any damage will be notified to you immediately with a scan of the item(s).
GISIVT.COM is not responsible for any items damaged or lost if the package is uninsured.
You are responsible for the duties & taxes required to the consignee country.
Get It Shipped
20 Winter Sport Ln
– Uploaders are only for VIP accounts. See the schedule above to see when uploads are scheduled. Please take note of the time difference with regards to our schedule. If you are based in Europe or Australia, for example, the best practice is to check your VIP drive the day after upload day. (Return to top)
- Please see the schedule. We try to upload items as soon as we can. It is a very time-intensive job, so please remain patient. (Return to top)
- Usually when the online tracking shows an item has arrived, it is here with us safely. We do our very best to make sure your item is scanned or photographed accordingly and in a timely manner. (Return to top)
- If the item has arrived at least 2 to 3 weeks, and it still isn’t showing up on your VIP drive,
please email your request & include the following information:
- Your account number
- A copy & paste version of the tracking number (no screenshots)
- A picture of the item/items
- The best time to request a quote is any time prior to your next upload. That means that everything that is in your drive will be shipped to you – so you have an exact overview of what will be shipped to you. (Return to top)
- Email is the best practice. We do our best to respond in 48 hours or less, so please be patient.
Please refrain from using Facebook Chat. On upload days, the response time may be slightly longer due to our priority to get scans out as quickly as possible. (Return to top)